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Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
or equivalent experience

Work setting

Rural area
Industrial plant
Agriculture

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Maintain and manage digital database
Answer clients' inquiries and provide information

Computer and technology knowledge

Database software
MS Excel
MS Outlook
MS Windows
MS Word
MS Office
Spreadsheet
Electronic mail

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks

Screening questions

Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

Health benefits

Dental plan
Health care plan
Paramedical services coverage

Financial benefits

Bonus
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Other benefits

Deferred Profit Sharing Plan (DPSP)
Other benefits
Parking available
Work Term: Permanent
Work Language: Bilingual
Hours: 32 to 40 hours per week

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Work Term: Permanent
Work Language: Bilingual
Hours: 32 à 40 heures par semaine
Education:
Experience:

Études

Diplôme d'études secondaires ou l'équivalent
ou experience équivalente

Milieu de travail

Milieu rural
Site industriel
Agriculture

Tâches

Régler les plaintes des clients et répondre à leurs préoccupations
Répondre aux demandes de renseignements des clients et leur fournir de l'information
Exécuter des tâches générales de bureau
Recevoir les plaintes et en tenir un registre
Entretenir et gérer des bases de données numérales
Fournir des renseignements et répondre aux questions des clients

Systèmes de gestion (sig ou bd)

Logiciel de base de données
MS Excel
MS Outlook
MS Windows
MS Word
MS Office
Chiffrier électronique
Courrier électronique

Sûreté et sécurité

Vérification de casier judiciaire

Information de transport et de voyage

Possède un moyen de transport

Conditions de travail et capacités physiques

Souci du détail
Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Tâches répétitives

Questions de sélection

Avez-vous de l'expérience de travail dans ce domaine?
Avez-vous les compétences linguistiques requises, comme précisé dans l'offre d'emploi (français ou anglais)?

Expérience

7 mois à moins d'un an

Options de conditions d'emploi

Jour

Avantages santé

Régime de soins dentaires
Régime de soins de santé
Protection pour services paramédicaux

Avantages financiers

Prime
Assurance de groupe
Assurance-vie
Régime enregistré d'épargne-retraite (REER)

Autres avantages

Régime de participation différée aux bénéfices (RPDB)
Autres avantages
Stationnement disponible

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Postes ouverts (1)

Service clientèle / Centre d'appels