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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37.5 hours per week
Education:
Expérience:

Education

Secondary (high) school graduation certificate
or equivalent experience

Work setting

Hospital/medical facility or clinic

Tasks

Coordinate the flow of information
Interview patients to obtain case histories
Open and distribute regular and electronic incoming mail and other material
Schedule and confirm appointments
Train staff in procedures and in use of current software
Complete insurance and other claim forms
Maintain filing system
Order supplies and maintain inventory
Determine and establish office procedures and routines
Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
Initiate and maintain confidential medical files and records
Perform data entry
Provide customer service

Computer and technology knowledge

MS Word
Electronic mail
MS Excel
MS Windows
MEDITECH
MS Outlook

Area of work experience

Correspondence
Invoices
Reports and records

Security and safety

Criminal record check

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Attention to detail
Large caseload

Personal suitability

Accurate
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Judgement
Organized
Reliability
Team player

Screening questions

Are you available for shift or on-call work?
Are you currently a student?
Do you have experience working in this field?
Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience

2 years to less than 3 years

Employment terms options

Health benefits

Dental plan
Disability benefits
Health care plan
Vision care benefits

Financial benefits

As per collective agreement
Group insurance benefits
Life insurance
Pension plan

Other benefits

Subsidised public transportation
Team building opportunities
Wellness program

Support for mature workers

Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for visible minorities

Participates in a government or community program or initiative that supports members of visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37,5 heures par semaine
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 2 ans à moins de 3 ans
ou experience équivalente

Milieu de travail

Centre hospitalier/médical ou clinique

Tâches

Coordonner le flux de renseignements
Interviewer les patients afin d'obtenir les renseignements sur leurs antécédents médicaux
Ouvrir et distribuer le courrier entrant régulier et électronique ainsi que d'autres documents
Fixer et confirmer des rendez-vous
Former le personnel aux procédures et à l'utilisation des logiciels actuels
Remplir les formules d'assurance et les autres formulaires de réclamation
Tenir à jour un système de classement
Commander des fournitures et maintenir l'inventaire
Mettre sur pied des méthodes administratives
Saisir et formater des rapports médicaux et de la correspondance médicale électronique et préparer des feuilles de calcul et des documents aux fins de révision
Établir et tenir des dossiers et des documents médicaux confidentiels
Effectuer de l'entré de données
Fournir le service à la clientèle

Systèmes de gestion (sig ou bd)

MS Word
Courrier électronique
MS Excel
MS Windows
MEDITECH
MS Outlook

Domaine d'expérience de travail

Correspondance
Factures
Rapports et dossiers

Sûreté et sécurité

Vérification de casier judiciaire

Information de transport et de voyage

Transport public disponible

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Souci du détail
Volume de cas élevé

Qualités personnelles

Précis
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Esprit d'initiative
Jugement
Sens de l'organisation
Fiable
Esprit d'équipe

Questions de sélection

Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
Êtes-vous actuellement étudiant(e)?
Avez-vous de l'expérience de travail dans ce domaine?
Avez-vous les compétences linguistiques requises, comme précisé dans l'offre d'emploi (français ou anglais)?

Options de conditions d'emploi

Jour

Avantages santé

Régime de soins dentaires
Prestations d'invalidité
Régime de soins de santé
Prestations des soins de la vue

Avantages financiers

Selon la convention collective
Assurance de groupe
Assurance-vie
Régime de pension

Autres avantages

Transport en commun subventionné
Occasions de développement de l'esprit d'équipe
Programme de mieux-être

Soutien pour les travailleurs âgés

Applique des politiques d'embauche qui découragent la discrimination fondée sur l'âge
Offre au personnel des formations de sensibilisation afin de créer un environnement de travail accueillant pour les travailleurs âgés
Offre des opportunités de mentorat, de coaching et/ou de réseautage aux travailleurs âgés

Soutien pour les minorités visibles

Participe à une initiative ou à un programme gouvernemental ou communautaire d'aide aux membres des minorités visibles
Présente des formations sur la diversité et le multiculturalisme pour créer un milieu de travail accueillant pour les membres des minorités visibles

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Administration / Bureautique / Clérical

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