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Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Screening questions

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you live near the job location?

Employment terms options

Evening

Employment terms options

Shift
Flexible hours
Morning
Night
Weekend

Health benefits

Dental plan
Health care plan

Financial benefits

Bonus
Gratuities
Group insurance benefits

Other benefits

Other benefits
Work Term: Permanent
Work Language: Bilingual
Hours: 32 to 40 hours per week

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Work Term: Permanent
Work Language: Bilingual
Education:
Experience:

Études

Diplôme d'études secondaires ou l'équivalent

Tâches

Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Accueillir les voyageurs en groupe, à leur arrivée et à leur départ
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Fournir des renseignements généraux sur les points d'intérêt dans le secteur
Échanger des devises étrangères
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Tenir les registres des chambres disponibles, des réservations et des chambres louées
Suivre des mesures d'urgence et de sécurité
Travail de bureau (p.ex.. télécopie, classement, photocopie)
Répondre au téléphone et transmettre les appels et les messages
Aider les clients/invités ayant des besoins spéciaux
Communiquer avec les clients pour leur transmettre les messages de réveil demandés
Effectuer de petits travaux domestiques et de nettoyage
Fournir le service à la clientèle

Questions de sélection

Êtes-vous autorisé à travailler au Canada?
Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
Êtes-vous disponible pour commencer à la date indiquée dans l'offre d'emploi?
Êtes-vous actuellement étudiant(e)?
Habitez-vous près du lieu de travail?

Options de conditions d'emploi

Soir

Expérience

1 an à moins de 2 ans

Options de conditions d'emploi

Quart de travail
Horaire flexible
Matin
Nuit
Fin de semaine

Avantages santé

Régime de soins dentaires
Régime de soins de santé

Avantages financiers

Prime
Pourboires
Assurance de groupe

Autres avantages

Autres avantages
Hours: 32 à 40 heures par semaine

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Postes ouverts (1)

Restauration