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Education: No degree, certificate or diploma
Experience: Will train

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure

Personal suitability

Punctuality
Efficient interpersonal skills
Excellent oral communication
Organized
Reliability
Team player

Screening questions

Are you authorized to work in Canada?
Do you live near the job location?
Work Term: Permanent
Work Language: Bilingual
Hours: 40 hours per week

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Work Term: Permanent
Work Language: Bilingual
Education:
Experience:

Études

Aucun certificat, diplôme ou grade

Tâches

Régler les plaintes des clients et répondre à leurs préoccupations
Répondre aux demandes de renseignements des clients et leur fournir de l'information
Remettre des reçus et d'autres documents
Obtenir et examiner toutes les informations pertinentes pour évaluer la rétroaction, les demandes et les plaintes des clients dans le cadre de la fourniture d'informations et de services utiles
Exécuter des tâches générales de bureau
Recevoir des paiements

Conditions de travail et capacités physiques

Souci du détail
Milieu où les activités se déroulent à un rythme rapide
Travail sous pression

Qualités personnelles

Ponctualité
Relations interpersonnelles efficaces
Excellente communication orale
Sens de l'organisation
Fiable
Esprit d'équipe

Questions de sélection

Êtes-vous autorisé à travailler au Canada?
Habitez-vous près du lieu de travail?

Expérience

Formation offerte
Hours: 40 heures par semaine

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Postes ouverts (1)

Service clientèle / Centre d'appels