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Education: No degree, certificate or diploma
Experience: 1 year to less than 2 years

Tasks

Answer inquiries and provide information to customers
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive payments
Answer clients' inquiries and provide information
Take customers' orders
Receive payments from customers
Pick orders and stock

Computer and technology knowledge

Internet
MS Excel
MS Word

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Bending, crouching, kneeling
Handling heavy loads
Repetitive tasks
Standing for extended periods

Personal suitability

Punctuality
Client focus
Excellent oral communication
Organized
Reliability
Team player
Ability to multitask
Dependability
Quick learner

Employment terms options

Morning
Day
Weekend

Health benefits

Dental plan
Health care plan
Vision care benefits

Financial benefits

As per collective agreement
Bonus
Group insurance benefits
Pension plan
Work Term: Permanent
Work Language: English
Hours: 32 to 40 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Aucun certificat, diplôme ou grade

Tâches

Répondre aux demandes de renseignements des clients et leur fournir de l'information
Obtenir et examiner toutes les informations pertinentes pour évaluer la rétroaction, les demandes et les plaintes des clients dans le cadre de la fourniture d'informations et de services utiles
Recevoir des paiements
Fournir des renseignements et répondre aux questions des clients
Prendre les commandes des clients
Percevoir les sommes dues par les clients
Choisir les commandes et le stock

Systèmes de gestion (sig ou bd)

Internet
MS Excel
MS Word

Conditions de travail et capacités physiques

Souci du détail
Milieu où les activités se déroulent à un rythme rapide
Délais serrés
Travail sous pression
Plier, s'accroupir, s'agenouiller
Manipuler des charges lourdes
Tâches répétitives
Debout pour une longue période

Qualités personnelles

Ponctualité
Attitude axée sur le client
Excellente communication orale
Sens de l'organisation
Fiable
Esprit d'équipe
Capacité d'effectuer plusieurs tâches simultanément
Sens des responsabilités
Capacité d'apprendre rapidement

Expérience

1 an à moins de 2 ans

Options de conditions d'emploi

Matin
Jour
Fin de semaine

Avantages santé

Régime de soins dentaires
Régime de soins de santé
Prestations des soins de la vue

Avantages financiers

Selon la convention collective
Prime
Assurance de groupe
Régime de pension
Hours: 32 à 40 heures par semaine

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Postes ouverts (1)

Service clientèle / Centre d'appels