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Work Term: Permanent
Work Language: English
Hours: 80 to 90 hours bi-weekly
Education: No degree, certificate or diploma
Experience: 2 years to less than 3 years

Asset languages

Cantonese

Work setting

Travel agency
General office
Hospitality industry

Tasks

Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Co-ordinate, assign and review work
Hire and train staff in job duties, safety procedures and company policies
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Supervision

5-10 people

Computer and technology knowledge

MS Outlook

Security and safety

Criminal record check

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Large workload
Standing for extended periods
Tight deadlines
Work under pressure

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Interpersonal awareness
Judgement
Organized
Team player
Time management

Screening questions

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you willing to relocate for this position?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Do you live near the job location?
Do you meet the language requirements listed in the job posting?

Employment terms options

Evening
Shift

Employment terms options

Flexible hours
Morning
Day
Weekend
Overtime required

Financial benefits

Gratuities

Other benefits

Free parking available

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Work Term: Permanent
Work Language: English
Hours: 80 à 90 heures par deux semaines
Education:
Experience:

Études

Aucun certificat, diplôme ou grade

Autres langues

cantonais

Milieu de travail

Agence de voyage
Bureau général
Industrie de l'accueil

Tâches

Coordonner les activités avec les autres unités de travail ou départements
Établir les horaires et les procédures de travail
Exercer des fonctions qui relèvent normalement des employés supervisés
Rédiger et soumettre des rapports
Résoudre les problèmes professionnels, fournir des conseils techniques et recommander des mesures visant à améliorer la productivité et la qualité des produits
Aider les clients/invités ayant des besoins spéciaux
Coordonner, répartir et revoir le travail
Recruter le personnel et assurer sa formation quant aux tâches, aux consignes de sécurité et aux politiques de l'entreprise
Maintenir le fonctionnement des systèmes informatiques, des équipements et des machines, et organiser les travaux de réparation afin d'assurer la continuité des activités et le service à la clientèle

Fonctions et activités des superviseurs

5 à 10 personnes

Systèmes de gestion (sig ou bd)

MS Outlook

Sûreté et sécurité

Vérification de casier judiciaire

Conditions de travail et capacités physiques

Souci du détail
Milieu où les activités se déroulent à un rythme rapide
Volume de travail élevé
Debout pour une longue période
Délais serrés
Travail sous pression

Qualités personnelles

Précis
Attitude axée sur le client
Sens des responsabilités
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Esprit d'initiative
Ouverture aux autres
Jugement
Sens de l'organisation
Esprit d'équipe
Gestion du temps

Questions de sélection

Êtes-vous autorisé à travailler au Canada?
Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
Êtes-vous disponible pour commencer à la date indiquée dans l'offre d'emploi?
Seriez-vous disposé à déménager pour ce poste?
Avez-vous de l'expérience de travail dans ce domaine?
Possédez-vous les certifications requises mentionnées dans l'offre d'emploi?
Habitez-vous près du lieu de travail?
Avez-vous les compétences linguistiques requises, comme précisé dans l'offre d'emploi?

Options de conditions d'emploi

Soir
Quart de travail

Expérience

2 ans à moins de 3 ans

Options de conditions d'emploi

Horaire flexible
Matin
Jour
Fin de semaine
Heures supplémentaires demandées

Avantages financiers

Pourboires

Autres avantages

Stationnement gratuit disponible

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Postes ouverts (1)

Restauration