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Education: Secondary (high) school graduation certificate
Experience: No experience (will train)
or equivalent experience

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive payments
Answer clients' inquiries and provide information

Security and safety

Basic security clearance
Bondable
Credit check
Criminal record check

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure
Repetitive tasks
Standing for extended periods

Screening questions

Do you have experience working in this field?

Employment terms options

Day
Weekend

Other benefits

Free parking available
Learning/training paid by employer
Work Term: Permanent
Work Language: English
Hours: 15 to 30 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Diplôme d'études secondaires ou l'équivalent
ou experience équivalente

Tâches

Régler les plaintes des clients et répondre à leurs préoccupations
Répondre aux demandes de renseignements des clients et leur fournir de l'information
Expliquer aux clients la nature et le coût des services offerts
Remettre des reçus et d'autres documents
Obtenir et examiner toutes les informations pertinentes pour évaluer la rétroaction, les demandes et les plaintes des clients dans le cadre de la fourniture d'informations et de services utiles
Exécuter des tâches générales de bureau
Recevoir des paiements
Fournir des renseignements et répondre aux questions des clients

Sûreté et sécurité

Cote de sécurité de base
Cautionnable
Vérification de crédit
Vérification de casier judiciaire

Conditions de travail et capacités physiques

Souci du détail
Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Tâches répétitives
Debout pour une longue période

Questions de sélection

Avez-vous de l'expérience de travail dans ce domaine?

Expérience

Pas d'expérience (formation offerte)

Options de conditions d'emploi

Jour
Fin de semaine

Autres avantages

Stationnement gratuit disponible
Apprentissage/formation payés par l'employeur
Hours: 15 à 30 heures par semaine

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Postes ouverts (1)

Service clientèle / Centre d'appels