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Education: College/CEGEP
Experience: 7 months to less than 1 year

Tasks

Determine type of services to be offered and implement operational procedures
Balance cash and complete balance sheets, cash reports and related forms
Conduct performance reviews
Cost products and services
Enforce provincial/territorial liquor legislation and regulations
Organize and maintain inventory
Ensure health and safety regulations are followed
Negotiate arrangements with suppliers for food and other supplies
Negotiate with clients for catering or use of facilities
Participate in marketing plans and implementation
Address customers' complaints or concerns
Provide customer service
Plan, organize, direct, control and evaluate daily operations

Supervision

1 to 2 people

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Large workload

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Work Term: Permanent
Work Language: English
Hours: 30 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Certificat ou diplôme

Tâches

Déterminer le genre de services qui seront offerts et mettre sur pied des procédures de fonctionnement
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Effectuer des examens de rendement
Établir le coût des produits et des services
Appliquer les lois et règlements provinciaux ou territoriaux concernant les boissons alcoolisées
Organiser et tenir un inventaire à jour
Voir à ce que les règles de santé et de sécurité soient respectées
Traiter avec les fournisseurs des dispositions relatives à la fourniture de produits alimentaires et autres produits
Discuter avec les clients des dispositions relatives aux services de traiteurs ou à l'utilisation des installations
Prendre part à l'élaboration et à la mise en oeuvre de plans de marketing
Régler les plaintes des clients et répondre à leurs préoccupations
Fournir le service à la clientèle
Planifier, organiser, diriger, contrôler et évaluer les opérations journalières

Fonctions et activités des superviseurs

1 à 2 personne(s)

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Délais serrés
Tâches répétitives
Manipuler des charges lourdes
Physiquement exigeant
Souci du détail
Assis, debout et marcher
Debout pour une longue période
Volume de travail élevé

Qualités personnelles

Précis
Attitude axée sur le client
Sens des responsabilités
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Sens de l'organisation
Fiable
Esprit d'équipe

Expérience

7 mois à moins d'un an
Hours: 30 heures par semaine

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Postes ouverts (1)

Restauration