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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 15 to 22.5 hours bi-weekly
Education:
Expérience:

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Work setting

Private sector
Health care institution, facility or clinic

Tasks

Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Record and relay information
Schedule and confirm appointments
Send invoices
Maintain work records and logs
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Arrange teleconferences
Calculate billing charges
Relay service to persons with disabilities
Perform data entry
Provide customer service
Perform basic bookkeeping tasks

Computer and technology knowledge

Electronic medical records
Electronic scheduler
Word processing software
MS Office
Social Media
Electronic mail
Spreadsheet
MS Excel
MS Outlook
MS Word
MS Windows

Security and safety

Bondable
Basic security clearance
Criminal record check
Child Abuse Registry check

Work conditions and physical capabilities

Ability to work independently
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Sitting

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Time management
Maturity

Screening questions

Are you available to start on the date listed in the job posting?
Do you have experience working in this field?

Employment terms options

Evening

Experience

2 years to less than 3 years

Employment terms options

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage

Other benefits

Learning/training paid by employer

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 15 à 22,5 heures par deux semaines
Education: Certificat ou diplôme d'un collège, d'un cégep ou d'un autre établissement d'enseignement non universitaire d'un programme d'une durée de 1 an à 2 ans
Expérience: 2 ans à moins de 3 ans
ou experience équivalente

Milieu de travail

Secteur privé
Institution, établissement ou clinique de soins de santé

Tâches

Accueillir les personnes qui se présentent, les diriger vers l'employé ou le service approprié
Donner des renseignements d'ordre général aux clients et au grand public
Obtenir et traiter les informations nécessaires pour servir la clientèle
Utiliser un système standard ou téléphonique
Enregistrer et acheminer les messages
Fixer et confirmer des rendez-vous
Envoyer les factures
Tenir à jour des dossiers et des registres
Recevoir et émettre des paiements
Exécuter des tâches de bureau telles que classer, trier et distribuer le courrier
Répondre au téléphone et transmettre les appels et les messages
Mettre sur pied des conférences téléphoniques
Calculer les frais d'appel
Fournir des services de relais pour personnes ayant une déficience
Effectuer de l'entré de données
Fournir le service à la clientèle
Effectuer des tâches générales de comptabilité

Systèmes de gestion (sig ou bd)

Dossiers médicaux électroniques
Agenda électronique
Logiciel de traitement de texte
MS Office
Média sociaux
Courrier électronique
Chiffrier électronique
MS Excel
MS Outlook
MS Word
MS Windows

Sûreté et sécurité

Cautionnable
Cote de sécurité de base
Vérification de casier judiciaire
Vérification du registre de cas d'enfants maltraités

Conditions de travail et capacités physiques

Capacité à travailler de façon indépendante
Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Délais serrés
Tâches répétitives
Souci du détail
Travail en position assise

Qualités personnelles

Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Sens de l'organisation
Fiable
Esprit d'équipe
Capacité d'effectuer plusieurs tâches simultanément
Gestion du temps
Maturité

Questions de sélection

Êtes-vous disponible pour commencer à la date indiquée dans l'offre d'emploi?
Avez-vous de l'expérience de travail dans ce domaine?

Options de conditions d'emploi

Soir

Options de conditions d'emploi

Jour

Avantages santé

Régime de soins dentaires
Prestations d'invalidité
Régime de soins de santé
Protection pour services paramédicaux

Autres avantages

Apprentissage/formation payés par l'employeur

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Postes ouverts (1)

Administration / Bureautique / Clérical