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Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 to less than 7 months
or equivalent experience

Work setting

Various locations
Restaurant

Tasks

Establish methods to meet work schedules
Supervise and co-ordinate activities of staff who prepare and portion food
Train staff in job duties, sanitation and safety procedures
Hire food service staff
Ensure that food and service meet quality control standards
Address customers' complaints or concerns
Prepare and submit reports
Supervise and check delivery of food trolleys
Establish work schedules
Supervise staff or team
Balance cash and complete balance sheets, cash reports and related forms
Resolve issues that may arise, including customer requests, complaints and supply shortages
Provide customer service
Leading/instructing individuals
Train staff/workers in job duties, safety procedures and company policies
Plan and organize daily operations
Motivate staff

Supervision

Food service counter attendants and food preparers
Kitchen and food service helpers
Staff in various areas of responsibility

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Standing for extended periods
Walking
Attention to detail

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Flexibility
Team player
Initiative
Dependability
Values and ethics
Reliability
Organized
Ability to multitask
Positive attitude

Screening questions

Are you available for shift or on-call work?
Do you have experience working in this field?

Employment terms options

Early morning
Evening
Shift
Flexible hours
Morning
Night
On call
Day
Weekend
Overtime available

Health benefits

Dental plan
Health care plan
Vision care benefits

Support for youths

Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth

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Work Term: Permanent
Work Language: English
Hours: 30 à 40 heures par semaine
Education:
Experience:

Études

Diplôme d'études secondaires ou l'équivalent
ou experience équivalente

Milieu de travail

Divers lieux de travail
Restaurant

Tâches

Établir des méthodes afin de respecter les horaires de travail
Superviser et coordonner les activités du personnel qui prépare et répartit les aliments
Assurer la formation du personnel pour ce qui est de ses tâches, de l'hygiène et des normes de sécurité
Embaucher du personnel de service des aliments
Veiller à ce que la nourriture et le service répondent aux normes de contrôle de la qualité
Régler les plaintes des clients et répondre à leurs préoccupations
Rédiger et soumettre des rapports
Superviser et vérifier la livraison de plateaux d'aliments
Établir les horaires de travail
Superviser le personnel ou l'équipe de travail
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Résoudre les problèmes qui peuvent survenir, y compris les demandes des clients, les plaintes et les ruptures d'approvisionnement
Fournir le service à la clientèle
Diriger des particuliers ou leur donner des instructions
Assurer la formation des employés/travailleurs quant aux tâches, aux mesures de sécurité et aux politiques de la compagnie
Planifier et organiser les opérations quotidiennes
Motiver le personnel

Fonctions et activités des superviseurs

Serveurs ou serveuses au comptoir et préparateurs ou préparatrices d'aliments dans les services alimentaires
Aides-cuisiniers ou aides-cuisinières et aides dans les services alimentaires
Personnes avec diverses responsabilités

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Debout pour une longue période
Marcher
Souci du détail

Qualités personnelles

Relations interpersonnelles efficaces
Excellente communication orale
Flexibilité
Esprit d'équipe
Esprit d'initiative
Sens des responsabilités
Valeurs et éthique
Fiable
Sens de l'organisation
Capacité d'effectuer plusieurs tâches simultanément
Attitude positive

Questions de sélection

Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
Avez-vous de l'expérience de travail dans ce domaine?

Expérience

1 mois à moins de 7 mois

Options de conditions d'emploi

Tôt le matin
Soir
Quart de travail
Horaire flexible
Matin
Nuit
Sur appel
Jour
Fin de semaine
Heures supplémentaires disponibles

Avantages santé

Régime de soins dentaires
Régime de soins de santé
Prestations des soins de la vue

Soutien pour les jeunes

Offre des formations en cours d'emploi adaptée aux jeunes
Offre des opportunités de mentorat, de coaching et/ou de réseautage aux jeunes

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Postes ouverts (1)

Restauration