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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37.5 hours per week
Education:
Expérience:

Education

Secondary (high) school graduation certificate

Work setting

Health care institution, facility or clinic

Tasks

Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Send invoices
Maintain work records and logs
Receive and issue payments
Perform clerical duties, such as filing and sorting and distributing mail
Answer telephone and relay telephone calls and messages
Calculate billing charges
Provide directory assistance
Relay service to persons with disabilities
Perform data entry
Provide customer service

Computer and technology knowledge

Switchboard 1-25 lines
Spreadsheet
MS Excel
MS Outlook
MS PowerPoint
MS Word
MS Windows
Salesforce

Type of experience

Call centre
Sales and marketing

Security and safety

Criminal record check

Work conditions and physical capabilities

Fast-paced environment
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Time management

Screening questions

Are you authorized to work in Canada?
Do you have experience working in this field?

Experience

Experience an asset

Employment terms options

Health benefits

Dental plan
Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Financial benefits

Bonus
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)

Other benefits

Free parking available

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37,5 heures par semaine
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: Expérience un atout

Milieu de travail

Institution, établissement ou clinique de soins de santé

Tâches

Accueillir les personnes qui se présentent, les diriger vers l'employé ou le service approprié
Donner des renseignements d'ordre général aux clients et au grand public
Obtenir et traiter les informations nécessaires pour servir la clientèle
Utiliser un système standard ou téléphonique
Commander des fournitures de bureau
Enregistrer et acheminer les messages
Fixer et confirmer des rendez-vous
Envoyer les factures
Tenir à jour des dossiers et des registres
Recevoir et émettre des paiements
Exécuter des tâches de bureau telles que classer, trier et distribuer le courrier
Répondre au téléphone et transmettre les appels et les messages
Calculer les frais d'appel
Fournir des services d'assistance-annuaire
Fournir des services de relais pour personnes ayant une déficience
Effectuer de l'entré de données
Fournir le service à la clientèle

Systèmes de gestion (sig ou bd)

Standard 1-25 lignes
Chiffrier électronique
MS Excel
MS Outlook
MS PowerPoint
MS Word
MS Windows
Salesforce

Genre d'expérience

Centre d'appels
Ventes et commercialisation

Sûreté et sécurité

Vérification de casier judiciaire

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Tâches répétitives
Souci du détail
Assis, debout et marcher

Qualités personnelles

Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Sens de l'organisation
Fiable
Esprit d'équipe
Capacité d'effectuer plusieurs tâches simultanément
Gestion du temps

Questions de sélection

Êtes-vous autorisé à travailler au Canada?
Avez-vous de l'expérience de travail dans ce domaine?

Options de conditions d'emploi

Jour

Avantages santé

Régime de soins dentaires
Prestations d'invalidité
Régime de soins de santé
Protection pour services paramédicaux
Prestations des soins de la vue

Avantages financiers

Prime
Assurance de groupe
Assurance-vie
Régime enregistré d'épargne-retraite (REER)

Autres avantages

Stationnement gratuit disponible

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Postes ouverts (1)

Administration / Bureautique / Clérical