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Education:
Expérience:

Education

College/CEGEP

Work setting

Retail business
Supermarket/grocery store

Tasks

Direct and control daily operations
Evaluate daily operations
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Implement price and credits policies
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Supervise office and volunteer staff
MS Office

Computer and technology knowledge

Electronic mail
MS Outlook

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail

Personal suitability

Time management
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Team player
Initiative
Accurate

Experience

2 years to less than 3 years

Employment terms options

Morning
Day

Support for newcomers and refugees

Supports newcomers and/or refugees with foreign credential recognition

Support for youths

Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 heures par semaine
Education: Certificat ou diplôme
Expérience: 2 ans à moins de 3 ans

Milieu de travail

Commerce de détail
Supermarché et épicerie

Tâches

Diriger et contrôler les opérations quotidiennes
Évaluer les opérations quotidiennes
Planifier et organiser les opérations quotidiennes
Gérer le personnel et assigner les tâches
Examiner les études de marché et les tendances de consommation pour déterminer la demande, le chiffre d'affaires possible et l'incidence de la concurrence sur les ventes
Déterminer les produits et les services à vendre
Établir les prix et les politiques de crédit
Élaborer et diriger des stratégies de commercialisation
Planifier des budgets et surveiller les revenus et les dépenses
Résoudre les problèmes qui peuvent survenir, y compris les demandes des clients, les plaintes et les ruptures d'approvisionnement
Recruter, embaucher et superviser le personnel et/ou des bénévoles
Superviser le personnel de bureau et les bénévoles
MS Office

Systèmes de gestion (sig ou bd)

Courrier électronique
MS Outlook

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Délais serrés
Souci du détail

Qualités personnelles

Gestion du temps
Attitude axée sur le client
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Flexibilité
Jugement
Sens de l'organisation
Esprit d'équipe
Esprit d'initiative
Précis

Options de conditions d'emploi

Matin
Jour

Soutien pour les nouveaux arrivants et les réfugiés

Accompagne les nouveaux arrivants et/ou les réfugiés dans la reconnaissance des titres de compétences étrangers

Soutien pour les jeunes

Offre des opportunités de mentorat, de coaching et/ou de réseautage aux jeunes

Soutien pour les Autochtones

Offre des opportunités de mentorat, de coaching et/ou de réseautage aux travailleurs Autochtones

\n","directeur-gerantdirectrice-gerante-du-service-a-la-clientele","https://www.guichetemplois.gc.ca/jobsearch/offredemploi/50119322?utm_campaign=jobsmedia_jobs_apply&utm_source=jobsmedia&utm_medium=organic&source=jobsmedia","Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 40 heures par semaine Education: Certificat ou diplôme Expérience: 2 ans à moins de 3 ans Milieu de travailCommerce de détailSupermarché et épicerieTâchesDiriger et contrôler les opérations quotidiennes Évaluer les opérations quotidiennes Planifier et organiser les opérations quotidiennesGérer le personnel et assigner les tâchesExaminer les études de marché et les tendances de consommation pour déterminer la demande, le chiffre d'affaires possible et l'incidence de la concurrence sur les ventesDéterminer les produits et les services à vendreÉtablir les prix et les politiques de créditÉlaborer et diriger des stratégies de commercialisationPlanifier des budgets et surveiller les revenus et les dépensesRésoudre les problèmes qui peuvent survenir, y compris les demandes des clients, les plaintes et les ruptures d'approvisionnementRecruter, embaucher et superviser le personnel et/ou des bénévolesSuperviser le personnel de bureau et les bénévolesMS OfficeSystèmes de gestion (sig ou bd)Courrier électroniqueMS OutlookConditions de travail et capacités physiquesMilieu où les activités se déroulent à un rythme rapideTravail sous pressionDélais serrésSouci du détailQualités personnellesGestion du tempsAttitude axée sur le clientRelations interpersonnelles efficacesExcellente communication oraleExcellente communication écriteFlexibilitéJugementSens de l'organisationEsprit d'équipeEsprit d'initiativePrécisOptions de conditions d'emploiMatinJourSoutien pour les nouveaux arrivants et les réfugiésAccompagne les nouveaux arrivants et/ou les réfugiés dans la reconnaissance des titres de compétences étrangersSoutien pour les jeunesOffre des opportunités de mentorat, de coaching et/ou de réseautage aux jeunes Soutien pour les AutochtonesOffre des opportunités de mentorat, de coaching et/ou de réseautage aux travailleurs Autochtones",{"_203":204,"_205":206,"_207":-5,"_208":315,"_229":-5,"_230":-5,"_231":-5,"_232":-5,"_233":-5,"_234":-5,"_235":-5,"_236":-5,"_237":-5,"_238":-5,"_239":-5,"_240":-5,"_241":-5,"_242":243,"_244":-5,"_245":-5,"_246":-5,"_247":-5,"_248":-5,"_249":-5,"_250":-5,"_251":252},{"_210":211,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":-5,"_225":226,"_227":221,"_228":219},"attributes",[318,329],{"_203":319,"_320":321,"_322":323,"_242":326},16,"type","category","label",{"_259":324,"_6":325},"Customer Service / Call Center","Service clientèle / Centre d'appels",{"_259":327,"_6":328},"customer-service-call-center","service-clientele-centre-dappels",{"_203":330,"_320":331,"_322":332,"_242":334},38,"schedule",{"_259":333,"_6":333},"Permanent",{"_259":335,"_6":336},"permanent-en","permanent","created_at","2026-08-21T09:00:46.000000Z","published_at","2026-08-20 11:18:00","is_published","is_open","timeago","yesterday","content","attributesByType",{"_321":348,"_331":349},[318],[329],"total","categories",[353],{"_203":319,"_322":325},"cities",[265],"schedules",[358],{"_203":330,"_322":333},"langSwitchUrl","https://careers.jobsmedia.ca/22415/iqbal-foods/jobs","actionData","errors"]

Postes ouverts (1)

Service clientèle / Centre d'appels