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Education: No degree, certificate or diploma
Experience: 1 year to less than 2 years

Work setting

Hotel, motel, resort

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Answer telephone and relay telephone calls and messages
Perform reception and clerical duties

Computer and technology knowledge

Central reservation system (CRS)
Internet

Work conditions and physical capabilities

Attention to detail

Personal suitability

Dependability
Excellent oral communication
Judgement
Reliability

Screening questions

Are you authorized to work in Canada?
Are you available for shift or on-call work?
Do you have experience working in this field?
Do you live near the job location?

Employment terms options

Evening

Employment terms options

Night
Weekend

Health benefits

Dental plan
Health care plan
Work Term: Permanent
Work Language: English
Hours: 8 to 24 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Aucun certificat, diplôme ou grade

Milieu de travail

Hôtel, motel, centre de villégiature

Tâches

Inscrire des clients dans le registre des arrivées et leur attribuer des chambres
Accueillir les voyageurs en groupe, à leur arrivée et à leur départ
Noter des réservations de chambres, les annuler ou les modifier
Fournir des renseignements sur les installations et les services hôteliers
Traiter le départ des clients, calculer leurs notes et percevoir les sommes dues
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Répondre au téléphone et transmettre les appels et les messages
Accomplir des tâches de bureau et de réceptionniste

Systèmes de gestion (sig ou bd)

Système de réservation informatisée (SRI)
Internet

Conditions de travail et capacités physiques

Souci du détail

Qualités personnelles

Sens des responsabilités
Excellente communication orale
Jugement
Fiable

Questions de sélection

Êtes-vous autorisé à travailler au Canada?
Êtes-vous disponible pour des quarts de travail ou du travail sur appel?
Avez-vous de l'expérience de travail dans ce domaine?
Habitez-vous près du lieu de travail?

Options de conditions d'emploi

Soir

Expérience

1 an à moins de 2 ans

Options de conditions d'emploi

Nuit
Fin de semaine

Avantages santé

Régime de soins dentaires
Régime de soins de santé
Hours: 8 à 24 heures par semaine

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Postes ouverts (1)

Hôtellerie / Tourisme