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Education:
Expérience:

Education

Secondary (high) school graduation certificate

Tasks

Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
Evaluate daily operations
Monitor revenues to determine labour cost
Plan and organize daily operations
Supervise staff
Train staff
Determine type of services to be offered and implement operational procedures
Balance cash and complete balance sheets, cash reports and related forms
Conduct performance reviews
Organize and maintain inventory
Ensure health and safety regulations are followed
Negotiate arrangements with suppliers for food and other supplies
Negotiate with clients for catering or use of facilities
Address customers' complaints or concerns
Provide customer service
Plan, organize, direct, control and evaluate daily operations

Supervision

5-10 people

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods

Personal suitability

Accurate
Client focus
Dependability
Excellent oral communication
Flexibility
Organized
Reliability
Team player

Experience

2 years to less than 3 years
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 30 to 35 hours per week

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Durée de l'emploi: Permanent
Langue de travail: Anglais
Education: Diplôme d'études secondaires ou l'équivalent
Expérience: 2 ans à moins de 3 ans

Tâches

Élaborer un budget pour déterminer le coût des aliments, des ingrédients, de l'alcool, des fournitures de cuisine et de nettoyage
Évaluer les opérations quotidiennes
Contrôler les recettes pour déterminer le coût de la main-d'œuvre
Planifier et organiser les opérations quotidiennes
Superviser le personnel
Former le personnel
Déterminer le genre de services qui seront offerts et mettre sur pied des procédures de fonctionnement
Faire la caisse et remplir des feuilles de bilan, des états de caisse et des pièces justificatives
Effectuer des examens de rendement
Organiser et tenir un inventaire à jour
Voir à ce que les règles de santé et de sécurité soient respectées
Traiter avec les fournisseurs des dispositions relatives à la fourniture de produits alimentaires et autres produits
Discuter avec les clients des dispositions relatives aux services de traiteurs ou à l'utilisation des installations
Régler les plaintes des clients et répondre à leurs préoccupations
Fournir le service à la clientèle
Planifier, organiser, diriger, contrôler et évaluer les opérations journalières

Fonctions et activités des superviseurs

5 à 10 personnes

Conditions de travail et capacités physiques

Milieu où les activités se déroulent à un rythme rapide
Travail sous pression
Tâches répétitives
Souci du détail
Assis, debout et marcher
Debout pour une longue période

Qualités personnelles

Précis
Attitude axée sur le client
Sens des responsabilités
Excellente communication orale
Flexibilité
Sens de l'organisation
Fiable
Esprit d'équipe
Heures de travail: 30 à 35 heures par semaine

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Postes ouverts (1)

Restauration