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Entreprise en télécommunication.

tictactoe.ca , Votre détaillant autorisé TELUS Koodo en Gaspésie

Points de vente : Bonaventure, New Richmond, Carleton-sur-Mer, Paspébiac, Chandler, Amqui, Sainte-Anne-des-Monts.

Description de l’offre d’emploi

Description du poste
La personne en poste aura pour principale responsabilité d’accueillir la clientèle en boutique TELUS / KOODO et de l’accompagner dans le choix de produits et services en télécommunications. Elle devra notamment :

Accueillir et conseiller les clients sur les produits et services en mobilité (téléphones cellulaires, forfaits, accessoires).

Présenter les services résidentiels tels que l’internet haute vitesse, la Télé OPTIK, En Continu +, la téléphonie résidentielle et les solutions de maison connectée (domotique, sécurité, antivirus, etc.).

Identifier les besoins des clients et proposer des solutions adaptées.

Effectuer les ventes, procéder aux activations et assurer un suivi après-vente de qualité.

Exigences et compétences recherchées

Bonnes habiletés en communication.

Sens développé du service à la clientèle.

Intérêt marqué pour la technologie.

Autonomie, rigueur et sens de l’organisation.

Expérience en vente ou en service à la clientèle (un atout, mais non obligatoire).

Conditions de travail

Poste à temps plein, horaire stable du lundi au vendredi (jour seulement).

Formation complète offerte sur les produits et systèmes.

Avantages sociaux : assurance collective, rabais employés.

Milieu de travail dynamique et stimulant.

Langues

Français parlé - Élevé
Français écrit - Moyen

Formations

Diplôme d’études secondaires (DES)

ExpérienceOffre de formationCompétences

Capacité à travailler en équipe

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Elle devra notamment :Accueillir et conseiller les clients sur les produits et services en mobilité (téléphones cellulaires, forfaits, accessoires).Présenter les services résidentiels tels que l’internet haute vitesse, la Télé OPTIK, En Continu +, la téléphonie résidentielle et les solutions de maison connectée (domotique, sécurité, antivirus, etc.).Identifier les besoins des clients et proposer des solutions adaptées.Effectuer les ventes, procéder aux activations et assurer un suivi après-vente de qualité.Exigences et compétences recherchéesBonnes habiletés en communication.Sens développé du service à la clientèle.Intérêt marqué pour la technologie.Autonomie, rigueur et sens de l’organisation.Expérience en vente ou en service à la clientèle (un atout, mais non obligatoire).Conditions de travailPoste à temps plein, horaire stable du lundi au vendredi (jour seulement).Formation complète offerte sur les produits et systèmes.Avantages sociaux : assurance collective, rabais employés.Milieu de travail dynamique et stimulant.LanguesFrançais parlé - 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Postes ouverts (3)

Service clientèle / Centre d'appels