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Confort Prestige est né d’un constat simple : l’industrie des portes et fenêtres ainsi que du CVC manquait de rigueur et de transparence. Avec 15 ans d’expérience sur le terrain, nous avons redéfini les standards en combinant expertise technique et service humain. Confort Prestige s’engage à offrir un service irréprochable, alliant savoir-faire, attention aux détails et professionnalisme. Chaque projet est traité avec un souci d’excellence, afin de surpasser les attentes et d’offrir à notre clientèle une expérience unique, à la hauteur des plus hauts standards. Notre mot d’ordre : on fait mieux!

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📌 OFFRE D’EMPLOI

🎯 Sommaire du poste

Nous sommes à la recherche d’une adjointe administrative structurée, rigoureuse et proactive qui assurera la gestion complète des garanties 10 ans (pièces et main-d’œuvre) ainsi que le suivi administratif auprès de nos fournisseurs.

La personne sélectionnée jouera un rôle clé dans l’amélioration de nos processus internes et dans l’optimisation du département service.

⸻

🛠 Responsabilités principales

1️⃣ Gestion des garanties (10 ans – pièces & main-d’œuvre)
• Préparer, enregistrer et documenter toutes les garanties clients
• Assurer le suivi des dossiers de réclamation
• Compléter les formulaires fournisseurs
• Rassembler la documentation technique requise
• Effectuer les suivis jusqu’à résolution complète
• Tenir un registre structuré et à jour

⸻

2️⃣ Suivi fournisseurs
• Communication régulière avec les manufacturiers
• Gestion des retours de pièces
• Négociation et suivi des remplacements
• Vérification des délais et des crédits
• Mise en place de procédures uniformes

⸻

3️⃣ Soutien au département service
• Coordination administrative des appels de service
• Suivi des pièces commandées
• Mise à jour des dossiers clients
• Participation à l’amélioration des rapports de service

⸻

4️⃣ Transfert de connaissances & maîtrise des opérations
• Apprendre l’ensemble des tâches actuellement en place au département administratif
• Documenter et structurer les procédures
• Identifier les pistes d’amélioration
• Participer activement à l’optimisation des méthodes de travail

(Cette section permet le transfert sans mention de remplacement.)

⸻

🔎 Profil recherché
• Minimum 3 ans d’expérience en administration ou service après-vente
• Expérience en gestion de garanties (atout majeur)
• Très grande rigueur administrative
• Excellente organisation et gestion des priorités
• Capacité à travailler avec plusieurs fournisseurs simultanément
• Aisance avec les systèmes informatiques
• Esprit analytique et orienté solutions

⸻

🎯 Qualités recherchées
• Autonomie
• Discrétion professionnelle
• Structure et méthode
• Capacité à améliorer les processus existants
• Excellente communication écrite et verbale

⸻

📈 Ce que nous offrons
• Environnement en croissance
• Poste stratégique avec impact réel
• Possibilité d’optimiser et structurer un département
• Salaire compétitif selon expérience

⸻

","lang","adjointe-administrative-service-garanties","apply_external_link","text_description","📌 OFFRE D’EMPLOI 🎯 Sommaire du poste Nous sommes à la recherche d’une adjointe administrative structurée, rigoureuse et proactive qui assurera la gestion complète des garanties 10 ans (pièces et main-d’œuvre) ainsi que le suivi administratif auprès de nos fournisseurs. La personne sélectionnée jouera un rôle clé dans l’amélioration de nos processus internes et dans l’optimisation du département service. ⸻ 🛠 Responsabilités principales 1️⃣ Gestion des garanties (10 ans – pièces & main-d’œuvre) • Préparer, enregistrer et documenter toutes les garanties clients • Assurer le suivi des dossiers de réclamation • Compléter les formulaires fournisseurs • Rassembler la documentation technique requise • Effectuer les suivis jusqu’à résolution complète • Tenir un registre structuré et à jour ⸻ 2️⃣ Suivi fournisseurs • Communication régulière avec les manufacturiers • Gestion des retours de pièces • Négociation et suivi des remplacements • Vérification des délais et des crédits • Mise en place de procédures uniformes ⸻ 3️⃣ Soutien au département service • Coordination administrative des appels de service • Suivi des pièces commandées • Mise à jour des dossiers clients • Participation à l’amélioration des rapports de service ⸻ 4️⃣ Transfert de connaissances & maîtrise des opérations • Apprendre l’ensemble des tâches actuellement en place au département administratif • Documenter et structurer les procédures • Identifier les pistes d’amélioration • Participer activement à l’optimisation des méthodes de travail (Cette section permet le transfert sans mention de remplacement.) ⸻ 🔎 Profil recherché • Minimum 3 ans d’expérience en administration ou service après-vente • Expérience en gestion de garanties (atout majeur) • Très grande rigueur administrative • Excellente organisation et gestion des priorités • Capacité à travailler avec plusieurs fournisseurs simultanément • Aisance avec les systèmes informatiques • Esprit analytique et orienté solutions ⸻ 🎯 Qualités recherchées • Autonomie • Discrétion professionnelle • Structure et méthode • Capacité à améliorer les processus existants • Excellente communication écrite et verbale ⸻ 📈 Ce que nous offrons • Environnement en croissance • Poste stratégique avec impact réel • Possibilité d’optimiser et structurer un département • Salaire compétitif selon expérience ⸻",{"_203":204,"_205":206,"_207":-5,"_208":319,"_231":232,"_233":234,"_235":320,"_244":245,"_246":247,"_248":249,"_250":-5,"_251":-5,"_252":253,"_254":255,"_256":253,"_257":253,"_258":-5,"_259":260,"_261":-5,"_262":253,"_263":253,"_264":253,"_265":253,"_266":-5,"_267":-5,"_268":269},{"_210":211,"_212":213,"_214":215,"_216":217,"_218":219,"_220":221,"_222":223,"_224":225,"_226":227,"_228":229,"_230":219},{"_237":238,"_239":240,"_241":240,"_242":243},"attributes",[323,335,343,351,360,368,376],{"_203":324,"_325":326,"_327":328,"_259":332},1,"type","category","label",{"_329":330,"_6":331},"en","Administrative / Clerk","Administration / Bureautique / Clérical",{"_329":333,"_6":334},"administrative-clerk","administration-bureautique-clerical",{"_203":336,"_325":326,"_327":337,"_259":340},9,{"_329":338,"_6":339},"Human Resources","Ressources humaines",{"_329":341,"_6":342},"human-resources","ressources-humaines",{"_203":344,"_325":326,"_327":345,"_259":348},11,{"_329":346,"_6":347},"Sales / Business Development","Ventes / Représentation",{"_329":349,"_6":350},"sales-business-development","ventes-representation",{"_203":352,"_325":353,"_327":354,"_259":357},32,"experience",{"_329":355,"_6":356},"0 to 2 years","0 à 2 ans",{"_329":358,"_6":359},"0-to-2-year","0-a-2-ans",{"_203":361,"_325":362,"_327":363,"_259":365},38,"schedule",{"_329":364,"_6":364},"Permanent",{"_329":366,"_6":367},"permanent-en","permanent",{"_203":369,"_325":362,"_327":370,"_259":373},41,{"_329":371,"_6":372},"Full time","Temps plein",{"_329":374,"_6":375},"full-time","temps-plein",{"_203":377,"_325":378,"_327":379,"_259":382},301,"specialization",{"_329":380,"_6":381},"Administrative assistant","Adjoint(e) administratif(ve)",{"_329":383,"_6":384},"administrative-assistant","adjointe-administratifve","created_at","2026-03-03T16:11:14.000000Z","published_at","2026-03-03 16:12:23","is_published","is_open","timeago","1 week ago","content","attributesByType",{"_326":396,"_353":397,"_362":398,"_378":399},[323,335,343],[351],[360,368],[376],"total","categories",[403,404,405],{"_203":324,"_327":331},{"_203":336,"_327":339},{"_203":344,"_327":347},"cities",[215],"schedules",[410,411],{"_203":361,"_327":364},{"_203":369,"_327":372},"langSwitchUrl","https://careers.jobsmedia.ca/18646/confort-prestige/jobs","actionData","errors"]

Postes ouverts (1)

Administration / Bureautique / Clérical

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