WHY WORK WITH US
- Group insurance benefits
- A retirement plan with employer contributions
- Flexible schedules with weekends off
- Four paid days off during the holiday season
- Flexible vacation policies
- Opportunities for career growth and development
- Modern and newly designed office spaces
- Free coffee at all times!
- Free parking
- Exciting company events
- Branded company apparel at great prices
- Additional perks that you’ll discover only by applying to our offer!
YOUR DAILY LIFE WITH US
As a Sales Support Specialist, you will play a key role in supporting our sales team, ensuring smooth operations and enhancing client satisfaction. This position is ideal for someone with a proactive mindset, strong organizational skills, and a passion for building efficient processes that drive success.
- Provide administrative and operational support to the sales team, allowing them to focus on closing deals and engaging with clients.
Administrative Support
- Assist in managing schedules, appointments, and travel arrangements for sales team directors when needed.
- Help organize and maintain sales-related documentation.
Inside Sales
- In required territories, proactively engage with potential and existing customers via phone, email, and video calls to assess their needs, provide product information, and qualify leads.
Customer Relationship Management (CRM)
- Maintain and update CRM tools with client details, interaction logs, and sales activity tracking.
Quality Control & Pipeline Review
- Ensure that the information in assigned sales representatives' pipelines is accurate, up to date, and that the data can be efficiently used by the operations department for planning.
Proposals & Documentation
- Assist in preparing and delivering quotes, proposals, and presentations.
Event Coordination
- Support the planning of sales events, trade shows, training sessions, and meetings.
NetSuite Super-User
- After training on the tool and processes, act as a reference for assigned sales representatives, providing guidance on how to use and configure the system properly.
YOUR SKILLS & EXPERIENCE
- 2 to 5 years of experience in sales support, sales administration, or a similar role.
- Experience in CRM management, sales tracking, inside sales, or prospecting (an asset).
- Degree in Business Administration, Management, Commerce, Marketing, or equivalent experience.
- Bilingualism (English-French) required – advanced English, minimum intermediate French.
- Strong proficiency in Microsoft Office Suite.
- Knowledge of CRM software (ideally NetSuite – an asset).
- Highly organized, detail-oriented, proactive, with excellent communication skills, autonomy, adaptability, and a team-oriented mindset.