Description de l'emploi

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À la Banque Laurentienne, nous croyons que nous pouvons changer l'expérience bancaire pour le mieux. Fondée à Montréal en 1846, la Banque Laurentienne aide les familles, les entreprises et les collectivités à prospérer. Aujourd'hui, nous comptons plus que 3 000 employés qui travaillent ensemble, comme Une Équipe, pour offrir une vaste gamme de services financiers et de solutions axée sur le conseil à nos clients partout au Canada et aux États-Unis. Nous obtenons des résultats en plaçant nos clients au premier plan, en faisant le meilleur choix, en agissant avec courage et en croyant que chacun a sa place.

Ce poste est à pourvoir au sein de Banque Laurentienne, une filiale de Banque Laurentienne Groupe Financier.

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Veuillez vous référer à la version anglaise de ce poste pour prendre connaissance de la description.

The Senior Operations Officer provides daily support in Operations functions of the Business Services, Operational Excellence sector in accordance with the Bank's Policies and Procedures.

This position acts as a delegate to the Manager, Administration and Senior Manager, Operations during peak periods (month-end, quarter-end, fiscal year-end) when processing volumes in the team is at its highest and during any periods of absences or leaves.

The incumbent liaises with key stakeholders such as customers, the business origination teams, the Bank's legal counsels and consultants, insurance brokers, tax municipalities or other parties to ensure all customer inquiries and post funding requests are satisfactorily processed and conducted within expected deadlines.

Responsabilités

Posts financial and non-financial payment entries on the Bank's systems including manual debits, payouts, disbursements, tax remittances and stop payment notations while properly messaging the system on non-standard servicing arrangements in place for certain clients, syndicated investors, partners or special loans management
Manages real estate property transactions including Land Title and PPSA discharges, payouts, letters of credit, bankers acceptances, insurance, renewals, annual reviews, fee collection and processing, diary reporting and issues all types of information and discharge statements in adherence to the Bank's rules and regulations
Acts as a retail bank for commercial real estate clients in gathering all AML and other client information to open, monitor and manage all deposit taking instruments such as term deposits, current accounts, purchasers deposits accounts, lawyers and trust accounts, revolving lines of credit, and letters of credit
Provides exceptional customer service support to internal and external stakeholders by ensuring activities related to the administration of real estate and commercial banking loans/products from their inception to payout have been duly upheld
Prepares monthly billings for collection of payments, interest, and fees
Assists in reviewing, monitoring and providing status updates on reports including Bill 198, daily and month-end reporting, general ledger reconciliations, daily balancing, arrears, overdrafts and ensures all Key Control Guides are met
Processes loans disbursements and renewals of advances including Bankers Acceptances, Visa or Settlement facilities, Lines of Credit, Letters of Credit
Prepares official bank drafts, cheque certifications, and wire transfers; receives and processes incoming daily cheques and wires; and regularly conducts physical audits on bank instruments on hand to ensure compliance to key controls, access and use properly adhered to
Assists the management team with special projects and other tasks to ensure a balanced workload amongst all team members
Responsible for taking initiative to drive process change through research, investigation and resolution as well as able to work autonomously and independently to see these projects through to completion
Keeps up to date with current laws and with the Bank's programs, policies and procedures

Qualifications

University or College degree in a related field
2 to 4 years commercial real estate mortgage, commercial banking lending, deposits or administration experience
Bilingual (French) preferred
Strong computer, mathematical and financial analysis skills

Renseignements supplémentaires

Équité, diversité et inclusion:
Nous sommes fiers d'être un employeur respectueux de l'équité en matière d'emploi, nous nous engageons à favoriser un environnement de travail inclusif et accessible qui reflète la diversité de nos clients et de nos communautés. Nous accueillons et encourageons les candidatures de personnes de tous les groupes, y compris les peuples autochtones, les femmes, les minorités visibles et les personnes handicapées, indépendamment de la race, de l'origine nationale ou ethnique, de la couleur, de la religion, de l'âge, du sexe, de l'orientation sexuelle, de l'identité ou de l'expression de genre, de l'état matrimonial, de la situation familiale, des caractéristiques génétiques, du handicap ou tout autre motif protégé par la loi.
Accessibilité:
Des accommodements pour les personnes en situation de handicap sont disponibles sur demande pour les candidats, et ce, tout au long du processus de recrutement.
LPRDE:
Nous pouvons recueillir, utiliser ou divulguer vos informations personnelles dans le but d'établir une relation de travail avec vous.